OJK REGULATION NO. 38/2025: EFFORTS TO OPTIMIZE CONSUMER PROTECTION IN THE FINANCIAL SERVICES SECTOR
In recent years, consumer protection issues in the financial services sector have become a serious concern. The increasing number of consumer complaints against Financial Services Business Actors (Pelaku Usaha Jasa Keuangan – “PUJK”) indicates the continued existence of practices that are detrimental to the public, including product mis-selling, lack of information transparency, mismanagement of funds, … Read more








